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Target Market Determination – Equity Release

This Target Market Determination (TMD) has been prepared in accordance with the Treasury Laws Amendment (Design and Distribution Obligations and Product Intervention Powers) Act 2019 (Cth) and associated Regulations. TMDs are designed to assist issuers to ensure that the financial products they issue are likely to be consistent with the likely objective, financial situation and needs of the consumers for whom they are intended (the target market) and to assist distributors to ensure that financial products are distributed to the target market.

This TMD is general in nature and should not be treated as a full summary of the Product’s terms and conditions or be construed as financial advice. Consumers should obtain independent advice prior to acquiring the product to ensure that it is appropriate for their objectives, financial situation and needs.

Product

Short term equity release facility for costs related to selling, moving, and purchasing a new home.

Product Issuer

This product is issued by Property Credit Pty Ltd ACN 638 329 674, Australian Credit Licence Number 528878 (Property Credit)

Date of TMD

29 September 2026

Target Market Determination

Description of target market, including likely objectives, financial situations and needs

This product has been assessed as meeting the likely objectives, financial situation and needs of consumers who:

  • Meet Property Credit’s eligibility criteria (including but not limited to):
    • An individual, company or trustee borrower
    • If an individual, are over the age of 18 years of age
    • Are an Australian citizen or permanent resident (where applicable)
    • Are the legal owner of a residential investment or principal place of residence property in Australia
  • Require a line of credit for costs related to selling, moving, and purchasing a new home including: marketing and advertising costs, staging/presentation costs, legal costs, building and pest inspection costs, moving costs, pre-sale improvements, deposits to secure a property
  • Have sufficient equity in their property
  • Require the ability to progressively draw funds throughout the sale of the property
  • Have appointed a real estate agent to sell the property and will have the property available for purchase within 14 days of the first drawdown
  • Has capacity to repay the outstanding loan balance in full: on settlement of the property or; if the property has not been sold within 6 months of the first drawdown, then on the day 6 months after the first drawdown (whichever is earlier)
  • Can complete the application form online

Description of product including key attributes*

This product’s key attributes include the following:

  • Loan Advance is subject to lending criteria, the loan purpose and point in time during the property sale, the loan to value ratio and expected net sale proceeds after any existing indebtedness
  • Maximum Loan to Value Ratio (LVR) of up to 90% but subject to the purpose and Facility Amount
  • Minimum Facility Amount of $5,000
  • Maximum Facility Amount of $250,000
  • Minimum Loan Term of no minimum
  • Maximum Loan Term of 12 months
  • Security may be required which may be either a caveat or mortgage.
  • Loan repayments are capitalised and not payable until the earlier of:
    • 6 months from the initial drawdown; or
    • On settlement of the property
  • Fees and charges include establishment fees, monthly fees and late fees
  • Other fees and charges may apply as set out in the loan agreement
  • Product features:
    • Online application process
    • Digital Verification Service capability for verification of identity requirements
    • Customer portal
    • Customer support including phone, email and chat capabilities
    • Electronic contract distribution and signature capability

* The Loan Term, Facility Amount, fees and charges and Loan to Value ratio will vary depending on the consumer’s circumstances.

Class of customers for whom this product is not suitable

This product may not be suitable for consumers who:

  • Do not meet our eligibility criteria
  • Do not have sufficient equity in their property
  • Do not have the ability to provide the required security
  • Do not intend to use the loan for the intended purposes
  • Cannot repay the outstanding loan balance in full at the end of the loan term
  • Have appointed more than one agency exclusively to sell the property

Explanation of why the product is likely to be consistent with the likely objectives, financial situation and needs of consumer in the target market

The product allows property owners who intend to sell their property to access funds for costs related to the sale, moving, and purchase of a new home. Funds may be used for marketing, staging, legal costs, inspections, moving costs, pre-sale improvements, and deposits. Consumer needs and objectives must relate to selling their existing property and purchasing or transitioning to a new home. Customers must meet Property Credit’s eligibility criteria.

The product also allows property owners to progressively access funds during the sale of the property and to make extra repayments.

Distribution Conditions

This product can be distributed through the distribution channel set out below.

1. Direct – Property Credit’s website and sales team

Property Credit staff are adequately trained to assist applicants with loans and must follow all documented procedures to ensure that the product is distributed in accordance with this TMD. Property Credit will ask screening questions as part of the application to ensure that a prospective borrower is within the target market set out above.

Property Credit considers this is an appropriate distribution channel because the nature of the target market and the requirement of all sales staff to have the necessary training, skills and knowledge to assess whether the consumer is within the target market and whether the product is in the best interest of the particular consumer.

Note: Property Credit may from time to time receive referrals from commercial property conveyancers, accountants, tax advisors, or commercial real estate agents. Where such persons act solely as “mere referrers” (limited to informing consumers that Property Credit can provide this product and providing Property Credit’s contact details), they are not treated as distributors for the purposes of this TMD and are not subject to the distribution conditions set out above. All lending decisions and target market assessments are made by Property Credit through its direct application process.

Review Triggers

The following events are review triggers that would reasonably suggest that the TMD is no longer appropriate:

  • A significant dealing of the product to consumers outside the target market occurs.
  • A significant number of systemic complaints are received from consumers in relation to the product.
  • There is a material change by Property Credit to the product or the terms and conditions.
  • There are significant and adverse changes in the credit performance of the product such as overdue payments, defaults or hardship applications.
  • There are significant changes to Australian credit laws that affect the product.
  • Property Credit receives correspondence from a regulator, including an order or direction that directly states or implies that the TMD is no longer appropriate.
  • A material change in the residential property market conditions that may affect the ability of borrowers to sell their existing property within the loan term.

Review Period

First review date
6 months after the date of this TMD

Period review
Every 12 months after the initial and each subsequent review.

Trigger Review
Review to be completed within 10 business days of the identification of a trigger event.

Reporting Requirements

As Property Credit is the sole distributor of this product (distributing directly via its website and sales team), the reporting requirements below are maintained as internal data collection and monitoring obligations. Property Credit will collect and record the following information from its own origination and sales processes to enable ongoing monitoring of the TMD’s appropriateness and to comply with its record-keeping obligations.

Type of InformationWhat is reportedWhen it is reported
Product complaints

Information relating to complaints received by Property Credit about the product or its distribution process, including:

  • Number of complaints during each reporting period
  • Name and contact details of each complainant
  • Substance of the complaint
  • the outcome or resolution of the complaint.

Complaints must be handled in accordance with Property Credit’s internal dispute resolution procedures and relevant regulatory guides.

Recorded at the time of receipt. Complaint data to be reviewed quarterly as part of Property Credit’s ongoing TMD monitoring. Any systemic complaint trends to be escalated for TMD review within 10 business days of identification.
Consumer and product feedbackAny feedback received by Property Credit about the product, including: consumer feedback received through the application process, customer portal, or customer support channels; feedback or observations from Property Credit’s sales team regarding consumer suitability, product performance, or distribution process effectiveness; and any information that may indicate the TMD is no longer appropriate.Collected on an ongoing basis. Reviewed and assessed at least quarterly as part of Property Credit’s internal TMD monitoring process.
Significant dealingsProperty Credit will monitor its origination data to identify any significant dealing in the product that is not consistent with this TMD. A dealing will be considered significant having regard to: (a) the proportion of consumers acquiring the product who are not in the target market; (b) the actual or potential harm to consumers; (c) the nature and extent of inconsistency with this TMD; and (d) the time period in which dealings outside the target market occurred. If Property Credit identifies a significant dealing, it will: record the dates, description, and identification method of the dealing; record the steps taken or to be taken in relation to the dealing; and notify ASIC in writing as required by law.Ongoing monitoring through Property Credit’s origination systems. ASIC notification to be made as soon as practicable and in any event within 10 business days after Property Credit becomes aware of a significant dealing.
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